Shipping Policy

Shipping and Delivery

Shipping & delivering to customers in the best condition is highly valued.

Shipping Methods

At PROCESADORA CAILIN SPA, we prioritize the safe and timely delivery of our frozen food products. All orders are shipped using temperature-controlled methods to ensure the products remain frozen throughout transit. We carefully pack each shipment with the necessary materials to maintain optimal temperature until it reaches your location.

Please note the following conditions:

• Shipping Schedule: Orders are processed and shipped Monday through Friday, excluding holidays. Orders placed after 2 PM will be processed the next business day.
• Delivery Time: Standard delivery times vary based on location. Typically, Local or national orders are delivered within 2-5 business days.
• Frozen Guarantee: We guarantee that your products will arrive frozen. If you receive a shipment that is not in optimal condition, please contact our customer service within 24 hours of delivery for assistance.
• Shipping Areas: We currently ship to [list of areas or countries]. For special shipping requests outside these areas, please contact us directly.
• Shipping Costs: Shipping fees are calculated at checkout based on the destination and weight of your order. For bulk or wholesale orders, please contact us for customized shipping solutions.

Your satisfaction is our priority, and we take every measure to ensure your frozen foods are delivered safely and efficiently.

Packaging and Handling

All of our seafood is carefully packed in insulated, temperature-controlled boxes to maintain the cold chain and preserve freshness. We use eco-friendly, recyclable packaging materials to minimize our environmental impact.

Our team of experienced packers takes great care in handling each seafood item, ensuring it arrives at your doorstep in pristine condition. We also include detailed handling and storage instructions to help you get the most out of your Aquamarine Seafood purchase.

Shipping Rates

Shipping rates are calculated based on the weight of your order and your delivery location. We strive to offer competitive, transparent pricing to ensure you receive the best value for your money.

For a personalized shipping quote, please contact our customer service team at info@procesadoracailinspa.com

Shipping Policies

We understand that sometimes plans change. That’s why we offer a flexible return and exchange policy for any issues with your seafood order. Please contact us for all returns.

If you have any other questions about our shipping and delivery services, don’t hesitate to reach out to our team. We’re here to ensure your PROCESADORA CAILIN SPA experience is as seamless and satisfying as possible.